Thanks to generous support of the College of Natural Sciences (UMass), we are pleased to be able to offer face-to-face service for people who wish to deliver theirs ticks for testing in person.  One of the great impediments to getting rapid results is the time to deliver the tick to us.  We strive to give results in 3-5 business days after receipt of the tick, but it can sometimes take 3-4 days from the time it leaves your hands until it reaches ours.

Now you can deliver your ticks in person between the hours of 10AM and 4PM.  Please be advised, you still need to complete the online order form to process your TickReport order, so consider doing this in advance of coming to the front office (you will need your order #). Office personnel will be available to answer any questions about the form or our tick testing procedures.

And as always, you can contact us electronically either by emailing us at, or on the chat line at